Customer care
Shipping Times
Australia
Free shipping on orders A$70 and over. Under A$70, flat A$15 with tracking.
Most Australian orders arrive in 5 to 8 business days. Orders are processed and shipped within 48 to 72 hours.
Singapore
Free Express Shipping on orders S$70 and over. Under S$70, flat S$9.90 insured shipping with tracking.
Orders are processed and shipped within 48 hours. Most orders arrive within a week.
Tracking & delivery
You’ll receive tracking information once your order ships. Tracking updates can pause while your parcel is in transit to the destination country.
We aim to process orders the next business day. Please allow up to 3 business days during busy periods. We rest on weekends, and processing times may vary due to time zone differences.
Once dispatched, orders cannot be redirected. Customs delays may affect delivery. Customs, import duties and related fees are the responsibility of the recipient; contact your local customs office for details.
For more help with a delivery, visit our Shipping & tracking FAQs.
Shipping elsewhere?
Contact our team for delivery information for your country.
